Frequently asked questions

Casambi is a Bluetooth-based smart lighting system offering wireless, scalable, and intuitive control. It replaces complex wiring with a flexible, app-based solution ideal for modern and retrofit applications across sectors.

Casambi is an efficient system, cutting energy use, streamlining installation, and reducing maintenance overhead through wireless, intelligent lighting control. It delivers measurable operational and sustainability benefits across sectors.

Casambi may cost around 10–20% more in hardware, but typically saves 15–30% overall due to reduced wiring, faster installs, and simplified commissioning. It’s a smart investment, especially in projects valuing flexibility and ease of control.

Yes, CFH supplies Casambi-compatible motion, presence, and daylight sensors, all ready to integrate into your lighting control scenes and automation. They’re tailored for architectural, retail, and workplace environments.

CFH typically carries out commissioning as part of a project package, ensuring the system works seamlessly and beautifully. We also support electricians or offer remote setup when needed.

Casambi eliminates the need for physical dimmers. Dimming is done via app, push-buttons, or sensors, offering cleaner design, greater flexibility, and intelligent control.

To check or change a device profile, double tap the luminaire icon, then tap the model name to access the drop-down menu. Choose the right profile to ensure your device behaves correctly.

If your Casambi setup won’t return to a previous state, it’s usually due to scene overrides, automation, or unsaved settings. Review scenes, timers, and access roles to resolve and lock in your preferred lighting configuration.

Lights turning off unexpectedly in Casambi systems are typically due to timers, sensors, or conflicting scene controls. Use the Casambi App to review automation settings and network roles to identify and resolve the cause.

Casambi does not rely on Wi-Fi for core operation. If Wi-Fi goes out, local control and automation continue seamlessly. Only remote access and updates are temporarily paused.

You need Casambi if you want modern, wireless lighting control that adapts to your space and simplifies installation, operation, and upgrades, whether for a single room or an entire property.

Switches are optional with Casambi. The system works perfectly via app or automation alone, but adding wireless switches offers added comfort and familiarity, especially in shared or public space

Casambi cannot control generic Bluetooth lights. Only Casambi Ready or firmware-compatible products can join the network, ensuring system integrity and advanced control features.

Casambi is a perfect fit for retail, restaurants, and hospitality. It delivers wireless scene control, dynamic ambience, and fast adaptability, enhancing both operational ease and customer experience.

Yes, Casambi supports powerful timer-based automation. You can schedule scenes, dimming, or lighting changes by time, weekday, or natural light cycles, all directly within the app.

Yes, Casambi is well-suited for outdoor use with the right IP-rated hardware. It delivers wireless control, automation, and scalability for exterior lighting projects, combining flexibility with resilience.

Casambi can be fully controlled and configured using just your smartphone. A tablet is optional and can be helpful for larger layouts, but the entire system is mobile-first and works seamlessly on phones.

Casambi is typically more cost-effective than wired systems when considering installation, commissioning, and long-term maintenance. It offers the most savings in retrofit or complex architectural projects where flexibility and minimal disruption are key.

Casambi Ready products have native wireless control built-in. Standard fixtures can be upgraded with external Casambi modules based on their driver type. This dual approach gives you total flexibility across any lighting design.

Electricians can test Casambi devices before commissioning using the app to confirm power, response, and signal, without pairing or programming. This ensures a smooth handover for final configuration.

When talking to electricians once they have installed Casambi. Make it clear they need to do nothing as we will commission
Electricians should only use network details provided by us, otherwise do not touch it.

If you want individual control, yes, you’ll need Casambi-enabled drivers or add-on modules per fitting. If group control is enough, you can often control all fittings via one module, depending on the existing driver type.

Casambi can be paired with track lighting via:

• Casambi-enabled track luminaires
• Casambi to DALI gateways for DALI track systems
• Casambi phase dimmers for mains-dimmable tracks

Choose based on the control level and track type you need.

Incorrect wiring can prevent Casambi devices from working, but the system is resilient and easy to diagnose. Most wiring errors are quickly resolved with proper checks and won’t require reprogramming once corrected.

If a Casambi device fails, the system reroutes around it automatically. The mesh remains stable, scenes continue, and the device can be replaced with minimal disruption.

Casambi supports wired, wireless battery-free, and wireless battery-powered switches. CFH offers premium switch options in elegant finishes, perfect for projects needing both functionality and visual refinement.

Casambi offers a comprehensive suite of dimming options, phase-cut, 0–10V, DALI, PWM, RGBW, and Tunable White, ensuring compatibility with virtually any lighting fixture or project type.

Casambi devices are wired for power only, not control. All lighting commands travel wirelessly, which simplifies installation, reduces costs, and adds flexibility in both new builds and retrofits.

Casambi supports multiple user connections with secure role-based access. While 3–5 users is optimal for simultaneous control, many more can have access, making it ideal for collaborative or distributed lighting management.

Yes, Casambi enables full dynamic and coloured lighting control. It supports RGB, RGBW, and Tunable White fixtures, all programmable via the app for visually rich, flexible lighting experiences.

Casambi can dim lights down to 0.1%, depending on the driver or dimmer used. With the right hardware, it delivers smooth, silent, and flicker-free low-end dimming ideal for mood-critical spaces.

Yes, you can reconfigure scenes and settings yourself with the Casambi App. It’s designed to be intuitive and accessible, giving you full control over your lighting without needing technical support.

Casambi is fully wireless in terms of control and communication. It removes the need for signal wiring by leveraging a secure Bluetooth mesh network, while maintaining compatibility with existing lighting standards when needed.

Leave frequency settings on default in most projects. Casambi automatically manages interference using adaptive frequency hopping. Manual tuning is only advisable in high-interference environments, and should be performed by experienced professionals.

Casambi devices are wired for power only, back to the usual distribution board. You don’t wire groups, you set them up in the app, which gives you complete flexibility in how your circuits behave.

Casambi interfaces should sit within 1–3 meters of the driver and be spaced every 10–15 meters for mesh health. Avoid shielding materials like concrete, metal, or dense insulation that weaken Bluetooth, especially in music rooms or soundproofed areas. Use long-range modules where needed.

Flickering usually stems from driver or load mismatch, low-quality LEDs, or wiring issues, not the Casambi system itself. Use compatible, dimmable fixtures and double-check connections and load sizing to eliminate flicker.

Casambi offers interfaces for Bluetooth, DALI, 0–10V, sensors, switches, cloud, and iBeacon, making it one of the most versatile lighting control platforms on the market.

You can access Casambi wiring diagrams on the Control for Humans website, offering practical, project-ready layouts for installers and designers. It’s a go-to resource for streamlined, professional documentation.

Yes, Casambi networks can be accessed remotely via the cloud for support, updates, and configuration, offering convenience and efficiency, especially for distributed or critical installations.

Casambi’s Bluetooth mesh network is highly resilient and rarely suffers from weak signals. With thoughtful node placement and use of long-range modules, even complex or obstructed spaces can achieve seamless, robust coverage.

Casambi lets you create control groups without separate circuits. Grouping is wireless and logical, not physical, enabling far greater design flexibility and simplified electrical infrastructure.

Group control lets you manage multiple Casambi devices together as one unit, ideal for synchronized lighting in defined zones. It simplifies control, saves time, and enhances visual consistency in both small and large-scale projects.